Internet Training and Technical Support
Directory One will provide you with a complete understanding of your website solution; We can train you at your request to modify your website or database. You never need to feel that a question is the wrong one, or that we will be bothered by explaining the details to you. In fact, we love for our customers to be involved in their own website design, search engine optimization, and e-commerce solutions. At Directory One, we understand how vital it is for business owners to know the ins and outs of all aspects of their business, including their web presence. We will empower you with the knowledge that will allow you to make changes on your website and to make your own informed decisions about what features your site does or does not need.
Although we are not yet large enough to be open for twenty-four hour technical support, our staff is readily available six days a week. Directory One is even open on Saturday for the purpose of being more accessible to our customers, and you will never be waylaid by customer service representatives who are afraid of "wasting" their superior's time with your problem. At Directory One you will always be connected immediately with the technician or Internet professional who specializes in the area you need.