Do you know the difference between the different types of internet services
you use, and where they come from? Here are some terms you should be
familiar with and what you need to know about them.
Web Host – A web host provides disk space to store
the files that make up your website, software to run its applications, and
a connection to the internet to allow the world to access your website. The
web host also provides email services for the domain name being hosted. Directory
One is the web host for the majority of our customers’ websites.
Internet Service Provider (ISP) – An ISP is the service
you use to connect your home or office computers to the internet with dial-up,
DSL, cable, or other types of connections. Examples would be RoadRunner,
Everyone’s Internet, or SBC.
Domain Registrar – A domain registrar is a company
that allows you to register and renew the use of an internet domain name for
a specified period of time. Domain registration is a separate service
from web hosting and is managed independently. Directory One is a domain
registrar; other examples include Network Solutions, Register.com, and GoDaddy.
While all of these services operate independently and can be done through
separate companies, it can be confusing when those companies provide multiple
services. Directory One is a web host and domain registrar, but not
an ISP. SBC is an ISP and a web host, but not a domain registrar. Some
of our customers who host websites with us use SBC as their ISP, and have email
accounts with both companies. If you have email@example.com and firstname.lastname@example.org as
your email addresses, it is important for you to know who to call when one
or the other is not working correctly, because the service providers for those
two addresses are different. Directory One provides web hosting and domain
registration for many of our customers, but not all get both services from
It’s a good idea to keep track of which service you get where by keeping
separate files for each one with all of the pertinent information for each
account. It will help you get answers quicker when you need them by
contacting the right person the first time. If you have any questions
about your web hosting or domain registration services, please call our office
or email us at email@example.com.