Author: Philip O’Hara
CEO, Founder & Sales Communicator

When introducing your staff to your customers, let them know you have the goods and services behind you. Customers appreciate the time you and your staff will take communicating with them.  It is important that everyone of my employee’s communicate with the customers every day. Our goal is that each employee at Directory One, Inc. will speak to at  least three customers a day. The more you communicate with your customers, the more they will value your services and know what they spend with you will benefit them.

It’s all about Return On Investment (ROI) in any Search Engine Marketing campaign. People will spend thousands a month if the ROI is there. The more time we spend with our customers, the easier it is to determine their ROI. One person can get at least 150 reoccurring customers in any five year period. Some of these customers will spend thousands of dollars a month. The more the customers know your staff, the better they will feel about the money they are spending with you. Have all of your staff blog about the list of chores they had for the day. Blogs help a lot. Check out another SEO blog at www.seolouisville.com/blog

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